The Ultimate Cake FAQ: Answers to Your Top Cake Questions

At Sweet Bites Cakes, we know cake is more than just dessert—it’s the centrepiece of celebrations, a symbol of joy, and sometimes, a sweet mystery. Whether you’re planning a birthday, wedding, or simply treating yourself, here are answers to the questions we get asked the most!

Q: How far in advance should I order my cake?

A: We recommend booking at least 2-4 weeks in advance for celebration cakes and 3-6 months for wedding cakes. However, the sooner the better, especially during peak seasons (spring/summer and around holidays)!

Q: Do you offer custom designs?

A: Absolutely! All our cakes are custom made to order. We love bringing your vision to life—whether it’s a themed kids’ birthday cake or an elegant wedding centerpiece. You can use our website for inspiration or feel free to bring your own images that you find from google, pinterest or Instagram!

Q: What cake flavours do you offer?

A: Our most popular flavours include chocolate, vanilla, chocolate & raspberry, lime and coconut and pineapple lump. We also have unique flavours like chocolate hazelnut, jam doughnut, and chocolate orange. Have something specific in mind? Just ask!

Q: Can I do a tasting before ordering a wedding cake?

A: Yes! We offer wedding cake tasting boxes with a selection of our most popular flavours. Cake tasting boxes are available to order through the shop section of our website.

Q: How do I order a wedding cake?

A:  Head on over to the wedding cake tab on our website. From there you will be able to book in for a wedding cake consultation. Our wedding consultations happen on Tuesday’s, Wednesday’s and Saturday’s. They are an hour long appointment, you get to sample 6 of our most popular mud cakes, talk to a professional about your wedding cake and watch your cake come to life as we sketch your cake.

Q: Do you accommodate dietary requirements?

A: We offer gluten-free, gluten and dairy-free and egg and dairy-free options. We don’t not have any sugar free or keto cake options available unfortunately. However, please note that all our cakes are made in a kitchen that handles gluten, dairy, nuts, and eggs.

Q: How do I transport and store my cake?

A: Keep your cake flat in your car (the boot OR the passenger floor is ideal) and away from direct sunlight. Once home, store it in a cool room. Pantry like conditions is ideal.

Q: Do you deliver?

A: Yes, we can deliver as long as the location is in Auckland. Fees apply based on location. For smaller cakes, pick-up is available from our store in Henderson.

Q: How long will my cake last?

A: Our cakes are best enjoyed within 2-3 days of pick-up. Store leftovers in an airtight container in a cool place (or refrigerate for longer freshness).

Q: Can I have cupcakes or a cutting cake instead of a tiered cake?

A: Of course! We offer cupcake towers with a cutting cake on top, perfect for weddings and large parties. It’s a great way to offer variety and makes serving easier too.

Q: What if I want to cancel or change my order?

A: We understand that plans can change. We require a minimum of  2 weeks notice for cancellations or major changes. For wedding cakes, more notice is required depending on the stage of preparation. You can click here or our T&C’S.

Still have questions? We’re here to help! Reach out via our website or email and our friendly team will get back to you as soon as possible.

Ready to order? Visit sweetbitescakes.co.nz and let’s make your next cake extra special!